Returns & Exchanges

At Diners Club, we strive to ensure your fashion experience is seamless, offering a 30-day window for returns and exchanges on all unworn items with original tags. We are committed to providing a premium service that guarantees your complete satisfaction with every purchase.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all designer tags and labels remain attached and intact.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided in your portal request and drop the package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.