Frequently Asked Questions
Everything you need to know about your Diners Club experience.
What is the typical delivery timeframe for domestic orders?
Standard shipping usually takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
How can I return or exchange an item?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Do you offer international shipping?
Yes, Diners Club ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How should I care for my Diners Club garments?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner label of each garment, generally involving cold washes and air drying.